How the NHS is using AI to predict demand for services
The first wave of the pandemic made it tremendously difficult to predict the demand on health and care services. In response, NHS England and NHS Improvement developed the COVID-19 Early Warning System — a first-of-its-kind toolkit that forecasts vital metrics. Now, it helps to prioritise care for patients on a daily basis. We look at how such a large and complex organisation like the NHS embraced AI so quickly and successfully, and the main reasons why AI adoption can fail.